Category: Work

Anatomy of a Panic

“Happy is the man with a wife to tell him what to do, and a secretary to do it.”
-Lord Mancroft

Shades of this flash through my mind!
Shades of this flash through my mind!

8:45 – Susie comes to my desk and says, “Chief would like to meet with you and Hennessy at 10, is that ok?”  C. blanches in panic and promptly dives deep into a pit of the horrors (I’m getting sacked, Hennessy’s getting sacked, We’re both getting sacked, NO!!!!, They can’t do this, Don’t they know what I’ve done for them, I’m too important, right…No, I’m expendable…AH!, Angst Angst Angst, etc.)  Susie assures her that nothing is wrong, but as you may imagine, this does little to help matters.

9:00 – Hennessy comes into work and receives the same message.  Panic escalates.  Circumstances are dissected during morning walk to turn in checks and cash to the accounting office.

9:30 – C. alternately tries cajoling and blackmailing anyone in the office for information.

9:45 – Bleak.  All is bleak.

10:00 – Chief is nowhere to be found.  C. is “defibbed” as her heart succumbs to the stress and anxiety of worrying.

10:15 – Chief, Lt. Figaro, and Susie convene with Hennessy and C. in conference room.  Hennessy and C. sit at the far end of the table to give them more reaction time to the blow that is coming.  They are sternly asked to move closer.  They grudgingly comply.

10:20 – Chief reveals that the department has new needs, and needs to go in a new direction, so they need to shake up the ranks a little.

10:21 – C. and Hennessy clutch their chairs as the vortex of doom swirls around them.

10:22 – “So,” continues Chief, “we’re going to take you out from Figaro’s supervision and make you both subordinate to Susie instead.  Fun, huh?”

10:23 – “Vortex of doom” evaporates instantly leaving C. stuck with the amassed fear and anxiety that has plagued her for hours.  She feel oddly cheated.

Not exactly my boss.  I'd like to think *I* could be this secretary (minus the dirty mistress part) but alas...
Not exactly my boss. I'd like to think I could be this secretary (minus the dirty mistress part) but alas...

Anyway, this so-called shake up just means that Hennessy and I are now reporting…to the person I, at least, have been reporting to for months now.  Susie is pretty much queen of the secretaries: Joan without being social-climbing, manipulative, or sexually adventurous, just an all around decent person.    She’s also the administrative brains of the office and actually managed to pound it through our supervisors’ heads that we’d be much more effective as a secretarial pool rather than as scattered puddles.  Within ten minutes of us being under her command, I’d been given a list of both long and short term projects and assignments.

Unfortunately, since I’m a fast worker (or just possibly have nothing else to do) I’ve already crossed about half of them off.  No change there, I suppose.

Can You Hear Me Now?

“Technology makes it possible for people to gain control over everything, except technology.”
– John Tudor

Our resident IT guy (a species who, as you may remember, is the ancient enemy of secretaries) coming up to me one day and saying, “I’m going to take your phone so that the dispatch center in the stadium can have it.”
C. asking quickly as he started walking away, “Um, can I get a new one?”  
“Yeah, the old stadium one.  It doesn’t work very well, so good luck with that.”

Irritation.

“New phone” being broken to the point that it isn’t recognizing picking up or hanging up, and the surface scratched so badly the screen is unreadable.  Dozens of incoming messages being lost into the netherworld of dropped/missed calls.  Calling up the IT gods where they wither in their dark, lonely cave and demand a solution.  An actual New Phone getting installed and C. learning from the IT minions how to personally program the phone’s appearance.  

Satisfaction.

Small Dog's means are few, but she takes what she can get!
Small Dog's means are few, but she takes what she can get!

The office IT guy strolling  by and looking down at the screen, where he sees, “WHY ARE YOU READING THIS?!” blazoned across it, and jumps about a mile.  C. seeing the whole thing.

Priceless.

Here To Help

“Dispatch, from 81.”
“Go ahead, C.”
“Um…just checking to see if we were on the right channel.  Er…thanks.”
WOOOOOOP!!  (Police Car Siren)
“Hennessy!”
“Sorry!”
“What did you push?!”
“I don’t know!”
-C., Dispatch, and Hennessy

So, Hennessy and I got to play with the radio and sirens again today.  As you can see from the above quote, it went over very well.

This deserved a double.
This deserved a double.

See, about three weeks ago, Lt. Citrus came to me and told me, “In a couple of weeks I’m going to give you an assignment to get some jackets done up for security at the games.  New patches and such, I’ll let you know more about it later.”
And after that?  Silence until last friday when he stomped up to my desk and barked, “Have you done anything with that project I gave you?  I need those jackets done right now, what have you done?”
“You didn’t give me the go-ahead, or tell me exactly what you needed,” I said, confused.
“Yes I did!” he snapped.  “This patch with this logo across the back.  Fix it!”

So Hennessy and I drove to (and through!) the stadium to pick up over one hundred jackets, get them sorted out, and today had to go pick them up so they could be used in upcoming football games.  With a variety of police equipment technical…incidents…along the way. 

I believe the order was for...strapping?  (Editor's Note: none of our officers even remotely resemble this guy)
I believe the order was for...strapping? (Editor's Note: none of our officers even remotely resemble this guy)

However, we got to use the radio for some fun, which made it all better.  Pulling up to the station, I called Dispatch again (in a much more composed manner).
“Dispatch from 81.”
“Go ahead.”
“We’ve got a rather large order here.  Can you dispatch some strapping men to us for heavy lifting and slave labor?  Over.”
Two minutes later, five or six chuckling officers put in an appearance, a couple of them flexing.

It made my day.  Or it could be that I’m getting out early on a friday…yeah…that could be it too…

Animal Control

“I want a pet!”
“We can’t have one.”
“I know, but can’t we get a fish or something?”
“No.”
“Why not?!”
Because of the plant by the front door.”
“It was as good as dead when it came to me!”
-C. and J.

A day of freezing rain equals three days of kitties in the Police Department.
A day of freezing rain equals three days of kitties in the Police Department.
This is the season of animal escapades!  The last three days in a row, some well-intentioned student has brought in a kitten to our office.  And the last three days in a row, the sheer cuteness of these critters has ground the entire office to a halt.  Of course…when does a series of isolated events stop being a series of isolated events and start becoming a pattern?  apparently there’s a small…herd?  Pod?  Pride?…of feral cats on campus that all decided to spawn right before the temperature dropped forty degrees overnight.  So these hapless little babies just keep turning up so we now have Animal Services on speed dial and we lose an hour’s worth of work every morning putting them in front of heaters, buying milk to feed them, and cuddling them (risking who knows how many communicable diseases).

The downside is that my puppy-lust has been enflamed and I want a pet even more now! 

Never would think she was an ocelot wannabe, huh?
Never would think she was an ocelot wannabe, huh?
Granted I don’t have the best luck with plants…but I do have a history with feral cats!  When we lived in the Pacific there were hordes of cats in the jungle.  A particularly nasty one that haunted our street had a kitten we decided to rescue from the evil mother.  It took weeks of feeding it in order to trick it inside.  The minute the door closed behind her, she attacked the glass in terror and then hunkered down shivering, her tail the size of a baseball bat.  Twenty minutes later, she decided she was “our housecat” and that was the end of the matter.  And in a continuing Egyptian theme, we named her Nefertiti because of the heavy black marks around her eyes.

Of course, we were all mildly allergic to her (Buddy was catastrophically so) but we refused to get rid of her.  And she repaid our generosity by having kittens under my bed while my parents were out of town. 

You can't handle the cuteness!
You can’t handle the cuteness!

Since scrubbing cat placenta out of my carpet isn’t an expirience I’d like to repeat, I don’t think I’ll want a cat ever again, but I do want a puppy.  A border collie puppy!  Want want!

Typical Thursday, Part II

(Transcript of actual conversation that took place over the phone, ten minutes after we were done with Angry Law Student)

Please oh please let me come!
Please oh please let me come!

Caller: Hi this is ______, and I have a question for you.
C: How can I help you?
Caller: I’m wondering what it would take to get a parking permit for a horse on campus.
C: …I’m going to need a bit of background info on that question, sir…
Caller: Well, we’re trying to recruit this guy for the swim team and he loves his horses.  So I jokingly told him we could get him a parking permit so he could ride his horse to school, and he really seemed interested.  So, can I get him a permit or what do I need to do?
C: …Sir, you can’t park a horse anywhere.  It’s a living animal.
Caller: Can’t he just tie to a bikerack or something?  All we need is the permit.
C: Sir, I can’t issue you a motor vehicle permit for a horse!
Caller: Oh really!  I want you to check with your supervisor, right now!
C: Yes, sir.

(Puts caller on hold and calls Lt. Figaro.  Meanwhile Hennessy and Officer Lampost are cracking up just hearing my end of the conversation)

C: Figaro, I have a gentleman on the phone who would like to park a horse on campus.
Figaro: I beg your pardon?
C: Just what I said.  Please tell me the answer is no, so I can relay the message.
Figaro:  Of course it’s no!  We don’t have the place for it…who would clean up after it!
C: I’m glad that’s our priority here, but I’ll let him know.

"The 'neighs' have it?"  Oh come now, C, you're not going to pull that pun, are you?
"The 'neighs' have it?" Oh come now, C, you're not going to pull that pun, are you?

C: Sir, I spoke with the lieutenant, and the answer is most definitely no.
Caller: But why not?!
C: Because we don’t have an equestrian program here, which means we don’t have the facilities, equipment, tack, food, or pasturing for it. 
Caller: Not even to a bikerack?
C: Tying it to a bikerack for hours at a time in the desert summer or the winter blizzards is not an option, sir.
Caller: But I’ve seen horses on campus before!
C: We bring a single pony onto campus one day a year for a demonstration in equine therapy for the physical therapy students, and you may have seen police on horseback for holiday parades or football games, but that isn’t with our department.  We don’t have an equestrian police force. 
Caller: So what am I supposed to tell our recruit?
C: I have no idea, sir.
Caller: No horse?
C: Absolutely no horse, sir.
Caller: Humph!  Well thanks for nothing.

*click*

Typical Thursday, Part I

 “Angry people are not always wise.”
-Jane Austen

A law student came into the office today, demanding more parking for graduate students.  With the new parking system, still not completely patched and just limping along, lots of students have been taking advantage of the absence of usual oversight by parking wherever they want: handicapped stalls, dean and administrator lots, etc.  Which means that when (and if) this new system starts functioning properly, a whole lot of people are in for a nasty surprise.  I forsee the university setting up a new scholarship fund out of the proceeds, but I digress.

We apologized for the inconvenience and said it should be corrected in a month, but that did no good.  As Lt. Figaro explained the policy regarding each of her complaints, she kept changing her argument and problem until she was eventually asking for us to build new parking, or take parking away from other people to give to graduate students.
“We already have about one parking space per three grad students and special lots for you,” Figaro said, wearily, “as opposed to one in five for the rest of our students.”
“But we need more!”

“Ma’am,” I said, “we have thousands of students currently attending, plus several thousand more faculty, staff, administrative, service personnel, and contractors who come to this school everyday.  Plus there is another university in the next city over.  This area was never meant to accomodate nearly XXX thousand extra people, city planning hasn’t kept up with it in the past two generations.  You’re asking us for space that we cannot give you, because it literally does not exist.”
“But I spent forty-five minutes circling that parking lot to find a space yesterday!”
“Well,” offered Figaro, “did you try parking at the basketball arena or football stadium and walking?”
She gasped in outrage, “All that way?!”

Fabulous

“Oh…WOW…the eyebrows…”
“Nothing about those things are ok…”
-Hildegarde and C.

No, your friendly neighborhood Small Dog hasn’t shuffled off this mortal coil…she only wishes she had.

Ms. Small Dog...
Ms. Small Dog...

In my quest for all knowledge about U.S. Law Enforcement, and deep and abiding passion for all things criminal (the first part was sarcastic…the second not as much), I am being subjected to…I mean fortunately able to attend training with   Hennessy and Hildegarde.  None of us are particularly thrilled because Hildegarde has to be “trained” to use a database she’s been using for years, and Hennessy and I have to go to learn how to use the system to run background checks on people.  However, due to some things we learned this morning, Hennessy and I are worried that we aren’t going to legally be able to use this system to run the kind of background checks Chief and Sgt. M want us to.  In fact such a use of this system seems to bring snarling FBI agents down like locusts. 

However, in spite of my grumblings there are the odd perks of an all-day-three-day training meeting in the city.  The first is obviously that I get out of the office for nearly a week, the second is that with travel time tacked on I’m getting all sorts of overtime, third is getting to wear jeans on the clock, and the last is the comedic value of the instructors! 

I am not even close to joking.  Can you imagine this a bit more Queen-ed up?  That's our man!
I am not even close to joking. Can you imagine this a bit more Queen-ed up? That's our man!

Metro Marko, as he is apparently named (I overheard a conversation), and his wife are expecting their first kid any second now.  However, and I jest not, the first time I clapped eyes on him I could have sworn he was a drag queen.  It wasn’t the tightness of the clothes, the painstakingly coiffed hair, or even the facial features (though they are suspect).  This man has eyebrows more finely plucked than my own, which lent him a Spock a la Nathan Lane in The Birdcage air. 

And in continuing poor fashion choices news, our other instructor has the Jon and Kate + – ⅝ √ Ω ∞ 8 mom haircut.  She’s trying to grow it out so she’s managed to make the reverse mullet look even worse.  She screams everything, especially her jokes, and says the same thing several times in a row.  Much to the class’ amusement!

All in all, the true downside of this class has been discovering that I’m nearly a month late in registering my car.  Blast!

The American School System Has Failed When…

“These are not spirit fingers.  These are spirit fingers!”
-Bring It On (one of them.  This franchise seems to be doing the Land Before Time thing…what number are we on now?)

Go TEAM!  (Not our school, PS)
Go TEAM! (Not our school, PS)

A request for privileged parking came through to Red and the girls at parking (still muddling through a hopelessly ridiculous new system) written thus:
“I am a cheerleader and therefore require parking closer to campus.  Shouldn’t I be able to park in [names area reserved for administrators and faculty]?  It’s really important for me to be able to get to school easily.”

Diagnosis – left secondary education with tragically skewed self perception, grossly underdeveloped logic faculties, and gravitional-force-altering sense of self importance.  Good job tired cliches and cliques.

There’s a whole website devoted to such mayhem, here it is for your viewing pleasure!

Kids These Days!

“‘So, I’m like, a new student?  And I like need a parking permit?  Do I like, get that like here?'”
“Wow.  You are scary good at that voice…”
-C., mocking the freshman, TenFour being scared

University is like, hard and stuff!  LOL!
University is like, hard and stuff! LOL!

Seriously!  Do these girls only speak in questions, or do they just naturally intone upwards at the end of sentences?  I am getting emails sans punctuation, sans capitalization, sans everything!  Numbers used as letters, emoticons, and oh the misspellings.  How exactly did they get into university, one might inquire?

Listening to them talk as they walk across campus is mind-numbing.  Between slang and poor grammar, you can barely understand what they’re saying.  The word “like” features heavily, conjunctions do not (I’m looking at you, Venice, as a English and grammar teacher to correct this is your rising seventh graders) 

These kids even dress badly, attempted Vogue meets train wreck (and not Vivienne Westwood style, either).  They don’t read signs that direct them where to go on campus.  They get in an unbelievable amount of car wrecks.  Their bikes get impounded when they chain them to “Please Lock Your Bike On A Rack Or It Will Be Impounded” signs.  They can’t make eye contact because they’re texting incessantly.

To these kids, the Berlin Wall has only existed in history text books!

Holy crap, listen to me!  I’m a GEEZER at 23…

Hey!  Get off my lawn!  ...hooligans...
Hey! Get off my lawn! ...hooligans...

Observations of a Grump

“Common sense is not so common.”
-Voltaire

bad dayA couple things that I noticed today because I’m (still) in a rather bad mood and grouchy towards the silliness of my job.  Such an attitude invariably spills over into other aspects of life and I do recognize that I need to snap out of it soon.  I’ll put on rose colored glasses again shortly, but meanwhile I’m still way too irritated!

1) In spite of the hiring freeze the University has imposed on every department, they were still able to give all employees a raise, which was rather lovely.  However it was my job to individually calibrate and apply said raise to all 150+ of our student employees, which was rather horrible.  And despite several emails to student employee supervisors warning them that this project would take several days  and that they would have to get any other wage changes to me before then, a pile of “so-sorry-I’m-late-but-it’-just-been-crazy-and-don’t-you-look-nice-today-could-you-possibly-help-me-out” paperwork stealthily grew on my desk.  Which was rather irritating, but manageable.  However, today a new bunch of supervisor raises appeared on my desk and one kid, when you add up all his raises together, is getting a 10% wage increase because (and this I quote from the supervisor comment section of the form), “He has improved very much.  He now diligently wears black socks.”  This kid will end up making nearly as much as me because he has finally learned to match his footwear to the black shoes, pants, and belt his uniform requires?!  (*teeth grind*)

2) Even after many requests, nigh unto begging, they still will not update the office website!  Currently people trying to muddle through our new (still now quite functioning) parking monitoring program call the number listed on the parking and traffic website…which sends them straight to my phone.  However hearing, “University police,this is C.,” tends to make people start panicking a little.  (*head shake*)

duh_award13) And it’s not just work being ridiculous!  Driving to work today I heard a commercial.  “The current credit crunch and recession making it hard for you to buy a car or house?  Something drastic must be done!  We have bailout money for YOU YOU YOU!  Good credit, bad, credit, no credit?  High income, low income?  Doesn’t matter, you WILL be approved for your big purchase!”

Now…wasn’t it the poor decisions on the part of lenders/banks/credit companies to lend people money that they didn’t qualify for (coupled with people thinking that their actual income should not be a factor in purchases)  that got this country in the financial mess it’s in?  (*facepalm*)

There!  I finally feel purged of the angst!  At least, I’ve complained myself hoarse, and that tends to make for a bad dinner conversation, I’m pretty sure my poor in-laws got an ear-full of it sunday night, to say nothing of my long-suffering husband!  I’m grabbing dinner with Catriona tonight who apparently has much to gossip about, (but won’t even give me any hints as to what, the minx!) so I have to be in prime perked ears position.  Vent-fest over.