“Technology makes it possible for people to gain control over everything, except technology.”
– John Tudor

Our resident IT guy (a species who, as you may remember, is the ancient enemy of secretaries) coming up to me one day and saying, “I’m going to take your phone so that the dispatch center in the stadium can have it.”
C. asking quickly as he started walking away, “Um, can I get a new one?”  
“Yeah, the old stadium one.  It doesn’t work very well, so good luck with that.”

Irritation.

“New phone” being broken to the point that it isn’t recognizing picking up or hanging up, and the surface scratched so badly the screen is unreadable.  Dozens of incoming messages being lost into the netherworld of dropped/missed calls.  Calling up the IT gods where they wither in their dark, lonely cave and demand a solution.  An actual New Phone getting installed and C. learning from the IT minions how to personally program the phone’s appearance.  

Satisfaction.

The office IT guy strolling  by and looking down at the screen, where he sees, “WHY ARE YOU READING THIS?!” blazoned across it, and jumps about a mile.  C. seeing the whole thing.

Priceless.