Tag: Work

Hostile Takeover

“I feel sure that coups d’etat would go much better if there were seats, boxes, and stalls so that one could see what is happening and not miss anything.”
-Edmond and Jules to Goncourt

The title is misleading.  If anything I’m staging a “Mildly Irritated Reworking of Procedure” in the office, with Hennessy, Wise, and Susie.  With the upcoming school year we have dozens of students to be hired, fired, given raises, etc., but the problem is that the supervisors in our department are notorious  for not telling me when students quit or are fired.  Then end result is that I think that lockers assigned to students are still in use, gear is still checked out, the kids aren’t hired properly (the procedures of which are federally regulated, meaning that mistakes equal risking one mother of an audit bill), wages get screwed up, and all the secretaries go home with migraines. 

Forward!!!!!
Forward!!!!!

But no more!  We have rounded up the ringleaders (mandatory meeting), studied the mistakes of the past (reviewed suggestions from a similar meeting that took place last year, all of which have been subsequently ignored by the powers that be), barricaded off the exits (cancelled all other events) and put our fates in the hands of a higher power (got Chief on our side).  Liberté, Égalité…er…Sororité?

Challenged

“A problem of type 2094 has occurred…what the [ahem] is that?!  What are the two thousand ninety three other problems I skipped to get to that one?!”
-Eddie Izzard

A spectacularly dull day at the office, livened only by the laundry run.  At which time a bundle of clothing was handed over to us all clean and neatly pressed, but without a name attached because it’s owner had forgotten to put the order sheet with his instructions in the bag with his clothes.  Fear not, citizens, Lt. South’s name was discovered on the tag, much to my unholy glee. 

Small Dog finds a tiny degree of joy in her technological impaired-ness
Small Dog finds a tiny degree of joy in being technologically impaired

Other than that, my Outlook account for work decided to blip out of existence yesterday.  Thinking it was something to do with the new software our department is bringing online, I let it go, but today it was still out.  I put in a request with IT, but when the techies did whatever it is they do and Outlook reappeared…it was without my emails, projects, calendars, contacts, or distribution lists.  The only thing that makes me blissfully undisturbed by this is the fact that it’s twenty minutes to five and I don’t have to deal with it until monday.

Pantsgate 2009

“Mws. Venice, I can’t find my pants anywah!”
-one of her students who can’t pronounce his R’s

Having finally let go of (most of) my rage about the incident I am about to relate, let me share the tale of The Brotherhood of the Traveling Pants.

No couture involved!  The Devil wears police uniforms!
No couture involved! The Devil wears police uniforms!

One of my less enviable jobs is doing the laundry for the department.  When I first started we were with a company that picked up and delivered our stuff as part of their service, which we loved.  However over time we found their service also included the smashing of zippers, losing of uniforms, discoloration of the same (most memorably turning some silver patches a most ungentlemanly shade of pink), and dishonesty about accounts…all of which served to outweigh the convenience of delivery.  After various warnings, cajoling, and threats, we switched to a new dry cleaner.

With tolerance for laundry mistakes at an all time low, I honestly expected some officers to be annoyed with longer-than-usual turnarounds, etc., during the switch.  I did not expect that Lt. South would come to me about clothing that was missing almost immediately.  This happened three weeks ago…and instantly the scandal took over my work life!

Without fail, three times a week South lectured me about locating their clothes before we staggered out the door burdened with laundry baskets.  Then off to the cleaners with Hennessy where we were lectured on how they are a model of integrity, business acumen, whatever…but still unable to find the missing items.  Back to the office  to be subjected to scorn for failing to find four shirts and three pants (because the loss of those items by the individuals or the cleaners is clearly my fault).  Cue the Chief and Lt. Figaro both taking me diplomatically aside to urge me towards “better efforts” in finding the articles.  Week 2 rolled around and we escalated to South going down to the cleaners, to bully them into finding his pants I suppose, and the cleaners immediately seeing this as antagonistic (no idea why) chose to punish me and Hennessy with ever louder defenses.  We were ordered to carry increasingly vicious responses back and forth and adequately punished by both sides for thm…a double case of Shoot the Messenger.  According to their records, South’s pants had been signed, sealed, and delivered.

Honestly, I believed the cleaners.  I’m convinced that half of the lost/misplaced problems we had with our last cleaners were purely officer operator error.  The guys wouldn’t label their things, or just do it improperly, find items that didn’t belong to them but neglect to turn them in, and never failed to whine to their lowly secretaries when a problem arose that us girls literally had no control over. 

By week three I was so sick of the heckling, whining, and lecturing that I yanked Lt. Colossus head out from where it was buried in the sand and flat out ordered him to get us a master key to go through all the lockers in case any of the missing clothes had managed to find their way into them.  Sure enough, one pair of pants had meandered into Lt. Citrus’ shirts…the which he entirely neglected to mention even though Wise sent out two emails asking any unclaimed or unknown stuff to be turned into us.

That left two.  I spent nearly twenty minutes talking the cleaners off their Righteous Anger ledge with Hennessy before we trudged back to the office emptyhanded again yesterday. 
“Well?” demanded South as we stumbled into the office laden with laundry not belonging to him.
“No luck,” I said, “They’ve asked you to call them so they can work out restitution–”
“They can call one of you, that’s what you girls are for,” he rolled his eyes.
I could have gleefully disemboweled him with a hanger!

AND THEN!  This morning, Susie came up to me as I was giving a pants update to Aims and Sport.
“You’ll never guess,” she breathed almost maliciously.
“You’ve found them!” I gasped.
“South did…in his home closet.”

Small Dog wants to lay some HURT on!!!!!!
Small Dog wants to lay some HURT on!!!!!!

I felt my face drain in anger.  I’d spent three weeks getting abused by my supervisor, lectured by my boss, barked at by our dry cleaner, dragging my friends an co-workers into it, being slapped in the face with my own lowly station as a secretary maliciously and repeatedly, and forced into the roll of Resident Wench On Behalf of the Entire Department.  I’d spent several hours delivering laundry, trying to ameliorate irrationally angry people, and leading a witch hunt for pants thieves…only to find that the man who had started it had FAILED TO LOOK IN HIS OWN CLOSET?  Moreover had failed at any point in the last month to check and see if he already had the items, convienently marked “Delivered?”

Apparently my wrath has an effect.  After trying to joke once about how the last three weeks “gave me something to do” and being met with my evilest of vicious stares, he hasn’t been seen in the front office all day.  In fact he’s been using the back hall to get around instead.  Good.

Come With Me If You Want To Live

“I’d be very well advised to have you revoked.”
“Revoked?”
“Yeah.  K-I-L-L-E-D.  Revoked.”
-Douglas Adams

I wish I could be this terrifying.  I suspect I would find it useful.
I wish I could be this terrifying. I suspect I would find it useful.

One of my office duties is the hiring and firing of all our students employees (of which there are legion) and all the requisite paperwork that goes along with it, a process that is casually referred to as “termination.”  I hate the word “termination,” it makes me feel as though, rather than firing these kids, I’ve quietly disposed of them for having outlived their usefulness to the department (side note, my official title is Criminal Secretary, which I always thought made me sound like Don Corleone’s personal assistant so maybe terminating people is fitting, but I digress).  No matter how you slice it, whenever I’m given a packet and told to terminate someone I feel like a bad person.

Another problem I have with “terminating” people are the supervisors who tell me whom to terminate in the first place.  Probably my biggest beefs with the sergeants over campus, library, and museum security is the fact that none of them are able to get that paperwork to me on time.  We’re not talking a day or two late, here, I’m talking months and/or years!  In the last two days I’ve processed the paperwork for about a dozen individuals who’ve graduated, transferred, moved, flunked out, or whatever in 2007 and no one informed our department!  My inbox couldn’t even support the total paper weight!  I don’t suppose I can quietly dispose of my superiors, now can I?  “Hasta la vista, baby!”

Stupid People In Large Groups

“To summarize the summary of the summary, people are a problem.”
-Douglas Adams

Kiri used to have this up as her desktop background.  I used to think it was funny.  I now consider it a sad truth.
Kiri used to have this up as her desktop background. I used to think it was funny. I now consider it a sad truth.

I have again been smacked in the head with the realization that while in terms of skill and efficiency I am constantly getting better at my job, I may not be mentally cut out for it for one very important reason: I dislike silly, annoying, bad-decision-making people.  But what sort of people do you think we deal with at a police station, especially one on a university campus?!  Pranksters anxious to go down in campus legend, freshman drunk on the feeling of being away from home for the first time, crazy drivers, anxious students, stalkers, druggies, thieves, and occasionally the seriously out of touch.  And I mean seriously dangerously out of touch.  Basically, the sort of people that make me go quietly mad and bang my head the wall of futility that encompasses the entire human race (especially on a friday afternoon).  Dealing with these characters day in and day out is exhausting, even my hyperactive personality can’t sustain the level of intense vexation these individuals deserve!

Occasionally, though, when I’ve had a very trying day and that French Bakery is looking even more tempting than usual, there are moments of delight.  I got home from the gym the other night, absolutely dreading some of the stuff I had to do that evening, only to find J. doing the dishes and wiping down the kitchen.  He then helped me put together invitations for almost all of his friends before sending me to bed early.  Pure Bliss.

Beating Thursday

“Nobody really cares if you’re miserable, so you might as well be happy!”
-Cynthia Nelms

Smalldog has decided she will have a good day!
Smalldog has decided she will have a good day!

Reasons to be happy today:
1) it’s girl night so Marie and I (and hopefully Kels) will be able to finish the movie we started last week
2) the girl I absolutely hated got kicked off ANTM last night!  Ding dong the witch is dead.  Oh, sorry, was that harsh?
3) the Pandora playlists I’ve been putting together for work have reached near perfection
4) today must be slow because all the stupid, pigheaded, obnoxious people in the universe came in yesterday, therefore the cosmos owes us a break from Idiots At Large
5) I have a whole bunch of new books to read!!

Working for the Weekend

Boredom is a vital problem for the moralist, since at least half the sins of mankind are caused by the fear of it. 
-Bertrand Russell,
The Conquest of Happiness

I’m stuck in a time warp!  I ran out of projects before 11am today, and was finished with my mundane busy work before 11:20 when we left for Tink’s farewell luncheon (even though she quit a while ago, we waited until the end of her employee benefit period to throw a party.  It doesn’t make sense to me either, plus the lunch mostly served to remind me how much I miss my work wife!).  Plus I’m anxious to get out of here tonight because J. is taking me to The Marriage of Figaro tonight for an anniversary present, my favorite opera! 

untitled2But as long as this day is taking to end, and believe me a small eternity passes between clock checks even though the clocks don’t seem to move much,  I may wish myself back in the office quickly tomorrow when I’m attacking my future flat with all things cleansing.  Fingers crossed that our landlord has fixed the leaky pipe beneath our bathroom sink and hopefully we can paint. 

In the meantime, I’m literally twiddling my thumbs!  I’ve  read a book and a half already, am officially done with my end of wedding planning, and am sick of surfing the internet and refreshing my email page just for the purpose of deleting spam.

Caution, Part Deux

Good grief, I am such a spaz!”
-C.

klutz_logoMondays are a particular trial.  It’s not the going back to work that I mind so much as the atrophy of my brain that seems to occur on weekends that I’m forced to be reconciled with on Monday.  I trip, break and lose things, and do injury to myself on Mondays more than any other day of the week!  One such day I managed to trip while walking down the stairs, luckily managing to land catlike on my feet, much to J.’s amusement, but I still somehow contrived to drop all of the mail that afternoon, give myself two papercuts, and trip coming up some stairs in the office.  Today has been free of gravitational catastrophe, but I’ve screwed up the same hiring paperwork three times in a row and stabbed myself with a letter opener.  I’m currently trying to see if we can move our sofas into our new apartment tonight…but now I’m wondering if it’s wise to consider moving heavy furniture…

Killing Time

“Are you not entertained?!”
-Gladiator

Let’s face it: work can drag.  Actually, and not to be overdramatic, but work can slowly suck the will to live right out of you and leave you an empty, hollow shell. 

Overwhelmed Office WorkerWhile there is no known cure for this rotting of the soul, there are several ways to retard the symptoms.  Some of the most popular of these techniques include: inventing sports to be played with office supplies, faking long “important” conversations with coworkers the topic of which suspiciously changes to something rather trivial when the boss leaves the area, or surfing the internet until you feel your brain turning to putty between your ears.  Personally I blog and read books online, although Hennessy and Daae to chat it up a lot when we get the chance!  Another tactic is to strategically let my work pile up in the morning so I have something to do all afternoon, while still appearing to be busy will the boring office maintenance stuff I have to get done every day.

Today there was a new way to make the hours tick by!  The university is holding a three day conference of lectures you can attend on the clock.  Wise, Susie, Doll, and I all ducked out for three glorious hours from nine until noon and then I had to meet with Maetani at one so basically my entire day has been spoken for.  Then I get to do it again tomorrow…and again the day after!  Friday the 13th unlucky?  I think not!

"I am fabulous, please join me in celebrating how fabulous I am.  I'm so fabulous, in fact...oh right! YOU people..."
"I am fabulous, please join me in celebrating how fabulous I am. I'm so fabulous, in fact...oh right! YOU people..."

The introductory speaker I could have done without but in a way she was amusing: basically she talked about herself non-stop for an hour and in no way tied it in with the topic of the conference, made her personal life applicable to any of her listeners, or managed to be inspiring. Maybe that doesn’t strike anyone else as funny but I appreciated the irony of a demotivating motivational speaker.  Or maybe I was just really glad to be out of the office. 

The amusement continues tonight with ANTM!   This week: makeovers!  Last week the ghetto un-fabulous contestant Angelea didn’t make the top 12 (for which I was deeply grateful,  being unable to get over her bad fake hair, and bad green fake nails) but the other one I’m disliking strongly will probably stick around for a while because even thought she’s an absolute wench she certainly looks modelesque.  I wish bad photo shoots upon her. 

Oh!  Last week’s intellectual gem?  Angelea stating, “That girl is really pulling my buttons.”  I laughed with unholy glee.

The World Sucks Today

“Every wrong seems possible today, and accepted.  I don’t accept it.”
-Pablo Casals

Most of the time my job is at least moderately fun; good people, the occasional idiot that entertains me, minimal paperwork except when said occasional idiot has managed to create a mess of epic proportions, etc.  But today I’m reminded of the dark side of police work.  A lot of good gets accomplished, but so much more has to be done and people are limited creatures. 

To combat the chronic under-staffing, a bunch of us are being trained to help police dispatchers handle the huge influx of information that would come in an a major emergency, as well as threats to the campus.  We had to listen to dispatch records from school shootings to see how such things were dealt with from a dispatch viewpoint.  That was bad.  Then we had to listen to a phone call from a girl from our campus who committed suicide. 

The dispatcher who worked with her was amazing, he kept her talking for almost an hour I think while the police tracked her down.  But in the end, she went through with it.  We heard the whole thing.  EMS rushed her to the hospital where she died, her parents had to tell the doctors to remove her from life support because she was brain dead.

Like I said, most of the time my job is good.  Today, my heart hurts.